
Contact Us
From your first appointment to your follow-up care, we’re here to help—find answers in our FAQ or get in touch directly.
New Patient FAQs
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Yes! We’re always welcoming new patients to our practice. Whether you need a routine cleaning, cosmetic dentistry, or advanced treatment, our team is here to make your first visit smooth and comfortable. Has it been a while since your last dental visit? We’ll make sure to make you feel right at home!
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Please bring:
A valid photo ID
Your dental insurance card (if applicable)
A list of any medications you’re currently taking
Previous dental records or X-rays, if available
Arriving a few minutes early helps us complete your new patient forms before your appointment begins.
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Most patients should visit every six months for a cleaning and checkup. However, if you have gum disease, ongoing treatment, or specific dental concerns, we may recommend more frequent visits.
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We work with many major insurance providers and are happy to help you maximize your benefits. If you’re out-of-network or uninsured, we also offer flexible payment options and an in-office membership plan to make care affordable.
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Yes. Dental emergencies can’t wait, and we do our best to see same-day urgent cases such as toothaches, broken teeth, or dental trauma. If you’re experiencing an emergency, call us right away.
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Typically, yes. Your first visit usually includes a comprehensive exam, digital X-rays, and a professional cleaning, unless you need a more specialized treatment such as deep cleaning (scaling and root planing).
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We accept cash, credit/debit cards, HSA/FSA, and most dental insurance. Many patients also take advantage of our monthly membership plan or financing options (CareCredit, etc.) to spread out the cost of care.
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Absolutely. We provide care for patients of all ages—from children coming for their first dental visit to adults seeking advanced cosmetic or restorative treatment.
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We offer teeth whitening, veneers, clear aligners, bonding, and smile makeovers. During a consultation, we’ll create a personalized plan to help you achieve your smile goals.
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Yes. We understand dental visits can cause anxiety, so we offer nitrous oxide (laughing gas) and other options of sedation for a calm, comfortable experience.
Phone
(704) 540 -1212
Email
smile@LumosCLT.com